Return Policy

Eligibility for Returns

At sneaksfeet.com, we strive to provide the best shopping experience and high-quality products. If you are not entirely satisfied with your purchase, we are here to help. You may return eligible items within 30 days of receiving an order, subject to the following conditions:

1. The item must be unused, unworn, unwashed, and in its original condition, with all tags and packaging intact.
2. Sale items, discounted items, personalized or custom-made items, and intimate apparel (such as lingerie or swimwear) are not eligible for returns unless they are defective..
3. Items purchased using gift cards, store credit, or promotional codes may have specific return restrictions, mentioned at the time of purchase.
4. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.

Refunds and Exchanges

Upon receiving and inspecting the returned item(s), we will process your return. If your return is approved, we will either issue a refund to the original payment method or provide an exchange, as per your preference. Please allow 7-14 business days for the refund or exchange to be processed.

Kindly note that shipping fees are non-refundable, and any additional shipping costs for exchanges will be charged to the customer.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact our customer service team within 7 days of receiving the order. We will arrange an exchange or refund, and we will cover all shipping costs associated with the return.

By making a purchase on our website, you agree to this Return Policy. For any questions or concerns, please contact us, our customer service representative will get back to you within 24 hours.

Retrun Address

Please contact our customer [email protected] to get the return address and don't return the item to the address listed on our webiste.